Refund policy

Thank you for shopping with Cohline UK.

If you're not completely satisfied with your purchase, we’re here to help. We offer returns within 30 days of your purchase date. Please note that after 30 days, we are unable to offer a refund.

To be eligible for a return, your item must be unused, in its original condition, and in the original packaging.

Refunds

Once we receive and inspect your returned item, we will notify you via email to confirm receipt and let you know whether your refund has been approved.

If approved, your refund will be processed and automatically applied to your original payment method. Please allow a few working days for the transaction to appear, depending on your payment provider.

Returns Shipping

To return your item, please send it to:

Cohline UK
The Loop, Kent International Business Park
Columbus Ave, Manston
CT12 5DE
England

You are responsible for the cost of return shipping. Shipping charges are non-refundable. If your return qualifies for a refund, the return shipping cost may be deducted from the refunded amount.

If you're returning a high-value item, we recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive returned items sent without tracking.

If you have any questions about returns or refunds, feel free to contact our customer service team.